About AVP
Advanced Vehicle Protection delivers premium appearance and damage-protection programs through a network of franchised dealers and independent agents — with claims handling that keeps its promises.
Built by dealers. Engineered for drivers.
Advanced Vehicle Protection was founded on a simple observation: most appearance and damage-protection contracts are easy to sell and hard to redeem. We set out to change that — starting with the paper.
Every AVP agreement is written in plain English. Every claim is handled by a dedicated adjuster, not a script. Every approved repair is paid directly to the service provider, so our customers never wait on a reimbursement check.
We partner with franchised dealerships, independent agents and F&I providers who expect their customers to be treated the way they’d expect to be treated themselves.
Customers First
Our claims approval rate and average response time are benchmarks we publish to our dealer partners. We believe coverage is earned at the claims window, not the sales desk.
Plain-English Contracts
Every AVP agreement explains exactly what is and isn’t covered — in language a customer can understand before they sign.
U.S. Administered
Our claims, customer service and contract administration teams are staffed entirely in the United States. The person answering the phone is in our office.
Questions? We’re listening.
Reach out to our customer service team or start a claim online.